Centre For Advanced Industry, Coble Dene, North Shields, Tyne and Wear, NE29 6DE
hello@itcent.re | 0191 695 1000

IT Support & Management

Telephone & email support

Experienced engineers for on-site tasks & serious incidents

24/7 performance monitoring

Identifying potential issues before they cause downtime

Best-in-class security suite

Protecting workstations, servers, smartphones, tablets, and Email systems from cyber security threats.

A managed IT solution for forward-thinking businesses

We understand that you want your IT support and management to work hard for you without getting in the way of day-to-day business. That’s why the experienced team at itcent.re combine technical excellence with management expertise. Work with us to get your IT systems working smoothly and squeeze more value from your IT investment.

IT Support & Management

Why outsource your IT?

Enjoy a more agile, flexible and cost-effective IT service without the fixed overheads

We work with ambitious, fast-growing organisations that want the benefit of a full-service IT department without the sizeable salaries or recruitment headache. Choose to work with itcent.re and you’ll immediately gain access to a team of senior IT professionals as part of a flexible and cost-effective service.

By moving the day-to-day management of your IT systems over to us, you can free up your staff to focus on driving your business forward.

Remote & On-Site IT Support

Our managed IT solution gives you retained IT support on your terms. Whether you need us on-site or through our best-in-class remote access software, we’ll be there to help you handle common queries, day-to-day IT issues and serious incidents.

Proactive Monitoring & Maintenance

When it comes to IT systems and solutions, prevention is always better than a cure. That’s why we take a proactive approach to monitoring and maintenance with our clients. We can help you tackle potential issues relating to infrastructure, connectivity and cyber security before they arise. This helps you to avoid disruption and unnecessary costs in the future.

Managed Endpoints

You can trust us to manage the day-to-day IT requirements of your business, without hassle or need for internal resource. Through seamless endpoint management, we can centrally manage and distribute operating system software updates, handle asset inventory and ensure database compliance.

Layered Security & Network Protection

With cyberattacks on the increase, it has never been more important to protect your business. Our experienced team are specialists in the management of anti-virus software, firewall configuration, system back-ups, vulnerability scanning and attack detection.

System Updates & Patch Management

We take a swift and seamless approach to software updates, keeping your business up-to-date and protected from security threats. At itcent.re we utilise a state-of-the-art patching engine to update operating systems and third-party software without causing any disruption to business as usual.

Strategic IT Consulting

As your business grows, you need your IT management and support to evolve with you. Our IT consultants can work closely with you to develop a long-term strategy that drives efficiency, keeps your business secure and mitigates risk through careful planning and ongoing analysis.

Not getting the support or service level you expect from your existing IT provider?

Get in touch with us today.