itcent.re | Unified Communications

itcent.re unified communications

Next generation business communication

No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

On-Premises or Cloud
Easy Administration
Cut Your Telephone Costs
Android & iOS Apps
Web & Desktop Clients
Video Conferencing
Live Chat & Talk
Advanced Call Centre Features

unified communications that don't break the bank

Slash your Telco Costs

IP Telephony can easily transform your telecom network into a unified communications system. Not only will your organisation be able to deliver better customer service, you can do so by saving greatly on costs.

Reduce Your Phone Bill
Connect Remote Offices & Travelling Employees
Open Platform, use your existing IP Phones
Save on Conference Call costs
Cut Travel Costs with Web Conferencing

Go Mobile with Android and iOS VoIP Apps

Work from Anywhere

3CX includes Android and iOS business VoIP apps for free. Work remotely, increase productivity, and make sure you never miss a call again!

Most advacned and reliable Andorid & iOS Apps
Use Your Extension From Anywhere
No additional licensing costs
All-in-one Solution
Secure Communication

Hassle-Free Video Conferencing. No downloads or apps

Web Conferencing Included

3CX allows its users to harness high-quality video and voice communications through their web browser. Participants will be able to seamlessly join meetings without the need to download any additional software or apps, enabling a better user experience for your partners, customers and employees.

One-Click conference - Easily set up remote business meetings
Online Meeting, Presentation or Remote Assistance
Upload PDFs and share documents
Easy to use polling tool for feedback

Call, Conference and Chat from your Desktop or Browser

Office Without Limits

With a softphone or webphone, you can easily manage calls from your desktop or browser. Whether you are in the office, at home or on the road, using the 3CX Windows or Web Client will greatly reduce costs and admin headaches.

Answer and Make Calls from your Computer
Work seamlessly as if you were in the office and save on call costs
Ideal for Call Centers – includes CRM integration, Wallboard & more
Receptionist view allows easy management of incoming calls

Live Chat & Talk for your website

Turn Visitors into Conversions

Connect with visitors to your website in real-time. The 3CX website plugin allows potential visitors to connect to your team with a single click.

Turn visitors into Conversions
Keep communication on a single platform
Phone, Video and Chat from one interface
Increase customer satisfaction

Improve Customer Service with Advanced Call Center features

Boost Customer Service

Call center software allows team members to work from various dispersed locations while retaining a cohesive unit through unified communications. Through a multichannel contact center solution, businesses are able to make sales, offer support, resolve issues and build customer relationships.

Never Miss a Call – Advanced Contact Center Reporting
Integrated Wallboard for real-time monitoring
Advanced Queue Strategies and Real-Time Statistics
SLA and Callback Statistics
Listen in and Whisper function for live calls
Hunt groups and Round Robin calling
Call Back – callers can hang up and keep their position
Server-side CRM Integration

Unified Communications